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©2019 by napp2reality.

policy

* * * W A R N I N G * * *

All illustrations, artwork, graphics, logos, animation, design, and text on this site are the exclusive copyrighted works of Napp2reality . ALL RIGHTS RESERVED. Any unlawful redistribution or reproduction of artwork featured on this site www.napp2reality.com, without prior express written authorization of the copyright owner is strictly prohibited. Please consider that it is cheaper and safer to purchase, lease, or license art directly from the artist than to download images without permission and run the risk of costly litigation, and attorney's fees. The artwork featured on this site is equipped with MULTIPLE LAYERS OF PROTECTION AGAINST COPYRIGHT INFRINGEMENT including but not limited to: - OFFICIAL REGISTRATION with the UNITED STATES COPYRIGHT OFFICE & - Random Embedding of DIGITAL WATERMARKS.

 

Website Disclaimer

Allow 3-8 business days to create apparel products (t-shirts etc.). Then you should add shipping times on top of that.  All home décor items take up to two(2)-three(3) weeks for shipping. We have different fulfillment centers in the USA and aboard. You have 24hr. after your order has been paid to cancel. No exchanges or refunds permitted except for damaged or defective items. Complaints about defective or damage items will be handled through email only and not through social media. Negativity on social media is an automatic band from the channels of social media provided by our company. Divine Impressions Studio & Boutique is separate from Napp2reality Fashion. Napp2reality is strictly an online business. Napp2reality has the right to decline any orders for any reason. We accept all major credit cards. We do not accept Paypal. Thank you for shopping with us. Any unclaimed or unshipped items after 30 days will not be refunded.

Customer Service

We at Napp2reality want your shopping experience to be a great one on our website, however you may have some questions that may arise about your order you feel you need to email about. Your email will be answered according to the following as many of the common questions you have already been answered here or on the FAQ page. The Follow emails will be responded to by one of our customer service team:

  1. Damaged or defective goods within 24 hours of receiving your package

  2. Wrong address

  3. Size change within 24 hours

  4. Tracking has not been received within 7 business days

Please understand that we appreciate your business with us and we want to spend time making sure you experience is a great one and providing you with the creative design you love. Thank you.

Sizing and Color

After placing an order, you have 24 hours to change the sizing and the color of your item. Once your item is picked, pulled, and printed the size and color cannot be changed. Please refer to size chart for accurate measurements.

Refunds

All items are custom made to order and are non-cancelable, non-returnable & non-refundable. Our refund policy is all sales final on Apparel, Handbags, Home Decor & Shoes. Unfortunately we can’t offer you a refund or exchange after this period with these items. If you order shoes, you have 48 hours to make corrections for shoe size because they are custom made to your size. We do not offer refunds for refusing merchandise once it has shipped.

Exchanges (if applicable)

We only replace items if they are defective or damaged. Please send us an email with order number and photo of damaged item to info@napp2reality.com within 24 hours of receiving your package.

Process

When placing your order, it will begin processing.  Once your item is made & shipped you will recieve a tracking number by the email you provided at the time of purchase. If you have not received your tracking please check your spam folder in the email you provided at the time of purchase because shipping will be sent to your email guaranteed. You will not be able to recieve a tracking number before the allowed time of shipment. Please be sure to check your address before checking out for we are not responsible for incorrect shipping information. Incorrect shipping information will result in delays in your order. We take about 2-7 business days to create apparel products (t-shirts etc.)

Reshipment

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. Sending your item back does not guarantee you will get a refund for item you ship back. If your package is undeliverable due to wrong address or unattempted pick up, you will need to pay for re shipment. if you would like Napp2realty to resend your parcel, the following return reasons incur a reshipping fee :

  • Unknown reason/Refused or Rejected-custom tax, import tax, or extra fees not settled by recipient;

  • Insufficient/Incorrect Address-recipient incorrectly input a wrong address;

  • Unclaimed-Parcels left in local custom and/or post office and wasn't claimed during allotted time;

  • Item sent back due to negligence of reading Napp2reality's policy.

Right to refuse Costumer

Napp2reality has the right to refuse any costumer for any reason.

 

Privacy Policy

COLLECTION OF PERSONAL INFORMATION

 

When you use our Products or Website, you may be asked for personally identifiable information such as your name, address, email address, and telephone number.

By giving us such information, you will need to consent by using it in the manner described in this policy.

You may withdraw your consent at any time by emailing us at info@napp2reality.com We will return or destroy your personal information within five days of receipt of your withdrawal of consent.

 

COOKIES

 

Cookies are small data files that a website you visit may save on your computer or handheld device that usually includes an anonymous unique identifier. Our Websites and those of our Products may use cookies for user authentication, keeping track of your preferences, promotional campaigns, tracking our audience size and traffic patterns, and in certain other cases. We may include small graphic images in our email messages and newsletters to determine whether the messages were opened and the links were viewed.

 

SECURITY

 

All security on our Website is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.

If you have any further concerns about security, please email our Customer Service team at info@napp2reality.com

 

Terms of Use

 

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Napp2reality's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The use of this website is subject to the following terms of use:

1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.

2. This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.

3. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

5. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

6. All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

7. Napp2reality prohibits use of material from our company's site.  Any unauthorized use of Napp2reality's content constitutes an infringement of our copyright and therefore subjects you to substantial liability under federal copyright law.  Please immediately remove that material from your site and refrain from any further use of any material derived from our web site.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

 

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